Frequently Asked Questions (FAQ´s)

Does Eurodrop buy used material? Does it accept trade-ins?

No. We do not buy used materials nor do we accept any type of return.

Do you have a physical store?

No. We are an entity that sells exclusively online through our website, as well as on recognized digital classifieds platforms, such as OLX.

How can I know if the product I want to buy is in stock or available in the desired format?

We always advise you to check with us using the contact details provided.

What payment methods are available?

During the purchase process, you can use any of these 6 payment methods 100% safe :

Multibanco (entity and reference)
Cards (Visa, Master Card...)
Paypal
Google Pay
Apple Pay
Shop Pay
Cash on Delivery

What is the delivery time?

Delivery time varies between 24 and 48 hours.

Will you send the order to my home?

Yes, we deliver to the homes of our customers in mainland Portugal (exclusively) and in Spain ( Except : Ceuta, Melilla, Canary Islands, Santa Cruz de Tenerife, Palma de Mallorca)

We work with:

I'm interested in a product that's not in stock, how can I find out if it's available?

If you need clarification or additional information, you can contact our customer service whenever you need through the contacts provided on our page.

Other questions?

All customers and potential customers can and should contact Eurodrop whenever there are questions to be clarified regarding purchases, difficulties on the website, after-sales service, or any other questions of a commercial nature, through the contacts provided on the website www.eurodrop.store .